1.0. Explanation and Definitions
1.1. “TA Sport Stars” mean Tom Austin Sport Stars Coaching in England (Sole Trader 8841545642) whose registered office is 14 Steptoe Close, Grove, Wantage, Oxon OX12 0AY
1.2. “Holiday Camp(s)” means the daily sports and activity programme provided by TA Sport Stars during the School Holiday Period as detailed on the Website; “Clubs” means the term time soccer schools, multi-sport clubs, school clubs, specialised coaching 1on1 and small groups. PE Coaching means the PPA/CPD delivery of sessions within a school environment. Parties means the delivery of parties booked with TA Sport Stars.
1.3. “Booking/Booked” any booking made by You for a child/children to attend a TA Sport Stars Camp; Clubs, PE Coaching and Parties.
1.4. “Booking Email” means an email from TA Sport Stars to YOU detailing YOUR booking;
1.5. “Fee(s)” means the amount payable by You for your child(ren)s attendance at the TA Sport Star Camps; Clubs, PE Coaching and Parties.
1.6. “Late Pick Up/Collection Fee” means £5 for every 15 minutes a child(ren) is not collected after the pre-booked time agreed with TA Sport Stars on Sports Camp or Clubs.
1.7. “Intellectual Property” means any and all copyright, database rights, rights in respect of confidential information and all other intellectual property rights in relation to the Services;
1.8. “Holiday Camp” means any school holiday phase during which TA Sport Stars offer Multi-Sport or Football Camps;
1.9. “Offers” means any discounts, vouchers or other offers provided by TA Sport Stars as detailed on the Website or in the Promotional Material by TA Sport Stars;
1.10. “Venue” means the location at which TA Sport Stars are providing a Sports Camp, Clubs, Parties and upon which You have Booked a child to attend;
1.11. “Pricing” means the price payable for attendance at the Sport Camps, School Clubs, Nursery Classes, Tournaments, PE Coaching, Parties and Specialised Coaching as advertised on the Website from time to time.
1.12. “Parties” means TA Sport Stars and You;
1.13. “Promotional Material” means any literature or information provided by TA Sport Stars detailing the Sport Camps; Clubs, Parties and PE Coaching.
1.14. “Terms” means all of the terms in all of the sections of these Terms and Conditions;
1.15. “You/Your” means the person making a Booking;
1.16. “Website” means the website of TA Sport Stars (or any other company related to TA Sport Stars for example TA Sports Massage) which provide details of the Sport Camps available, Clubs booking information, TA Sport Stars contact details and other information;
1.17. words introducing any gender include every gender;
1.18. words introducing the singular number include the plural number and vice versa;
1.19. words introducing persons include firms, companies and corporations and vice versa;
1.20. references to numbered clauses and schedules are references to the applicable clause in or schedule to these Terms;
1.21. reference in any schedule to these Terms to numbered paragraphs relate to the numbered paragraphs of that timetable;
1.22. any obligation on any Party not to do or omit to do anything is to include an obligation not to allow that thing to be done or omitted to be done;
1.23. the headings to the clauses, schedules and paragraphs of these Terms are not to affect the interpretation;
1.24. any reference to an enactment includes reference to that enactment as amended or replaced from time to time and to any subordinate legislation or byelaw made under that enactment; and
1.25. where the word ‘including’ is used in these Terms, it shall be understood as meaning ‘including without limitation’.
2.0. Acknowledgment of Terms & Conditions
2.1. You will be deemed to have accepted and agreed to these Terms which will prevail over any other terms put forward by TA Sport Stars at the time You make a Booking and the application of these Terms will begin on the date of Your Booking.
3.0 Booking Information
3.1. All bookings must be made using the booking form on the Website and through a link system (active) unless otherwise agreed between the Parties or external link to Booking website
3.2. Following receipt of your Booking, TA Sport Stars will send You a Booking Confirmation Email. Please ensure that your email address is supplied correctly at the time of Your Booking otherwise TA Sport Stars will be unable to send the Booking Email and Your child(ren)s place on Your chosen Sport Camp(s), Club etc may not be guaranteed.
3.3. Upon receipt of the Confirmation Booking Email, You must check this carefully to ensure the information contained within it (such as the dates and location booked and Your child(ren)s details are correct). If any information contained within the Booking Confirmation are incorrect You must inform TA Sport Stars within 7 days of receipt of Your Confirmation Booking Email and TA Sport Stars will use all reasonable endeavours to make any changes required.
3.4. If You do not advise TA Sport Stars within 7 days of receipt of the Booking Email of any inaccuracies, TA Sport Stars shall assume that the information contained within the Confirmation Booking Email is correct and any changes or cancellation after this date shall be subject to the Changes and Cancellation terms as set out in these Terms.
3.5. If You have not received Your Confirmation Booking Email from TA Sport Stars within 48 hours of making Your booking please contact TA Sport Stars on the contact details for TA Sport Stars as provided on the Contact section of the Website.
3.6. Please note that receipt of a Confirmation Booking Email from TA Sport Stars does not constitute TA Sport Stars acceptance and confirmation of Your booking. Your booking will only be confirmed once You have paid for Your booking in full.
4.0. Payment Terms
4.1. All Payments and any Offer available to You are detailed on the Website and any Promotional Material. Where there is a difference between what is stated on the Website and any Promotional Material, information stated on the Website will prevail.
4.2. The amount to be paid by you will be detailed at the time of Booking.
4.3. TA Sport Stars accept payment via credit card, debit card and where applicable childcare vouchers and Tax-free childcare.
4.4. All payments for any Booking not utilising childcare vouchers and tax-free must be made when You make Your Booking with TA Sport Star Camps.
4.5. For any booking utilising childcare vouchers as payment, we require funds from your childcare voucher provider within 5 days of TA Sport Stars booking.
4.6. The details of the childcare schemes which TA Sport Stars are signed up to are detailed on the Website.
4.7. If TA Sport Stars agree to accept payment on the day walk on bookings at a Site, payment is only accepted in the form of cash or a card machine (when available).
4.8. If TA Sport Stars agree a payment plan with You, You must adhere to the terms of that plan. If you do not than TA Sport Stars reserves the right to cancel Your Booking immediately.
4.9. TA Sport Stars will make any payment agreement only with the person involved directly and not via a third party.
5.0. Late Pick Up/Collection
5.1. You must ensure You collect Your child(ren) promptly at their pre-booked collection time.
5.2. If You do not collect Your child(ren)promptly then TA Sport Stars reserve the right to charge the Late Collection Fee as stated in 1.6.
5.3. The Late Collection Fee of £20 will be asked from yourself when failure to collect your child on time. Unfortunately before you can make another booking with TA Sport Stars this HAS to be paid.
5.4. Please note that the latest pick up time is 5:30pm. If you are delayed beyond this time then TA Sport Stars will try contacting you using your contact numbers. After that TA Sport Stars are required to notify Social Services of any children still on site (worst case scenario).
6.0. Booking Amendments
6.1. Changes to Your Booking can be made up to the 7 days prior to the first start date as detailed in Your Booking.
6.2. If You wish to make any changes less than 7 days prior to the first start date as detailed in Your Booking, TA Sport Stars reserves the right to charge You a £5 administration fee.
6.3. Any requested changes are subject to availability and TA Sport Stars acceptance.
6.4. If You wish to make any changes to Your Booking You must do so over the telephone. TA Sport Stars contact details can be found on the Website. Please note that leaving a telephone message or voicemail or sending an email will not mean that Your Booking has been changed. Any changes will only be accepted and made once You have spoken to Tom Austin (Company owner) of TA Sport Stars on the telephone and have confirmed the amendment.
6.5. If You have booked a full week and wish to amend You Booking so that You split the days across multiple weeks, again calling Tom Austin to change this is absolutely fine.
6.6. TA Sport Stars reserve the right to modify a programme or timetable including Star Days due to adverse weather conditions, low attendance or other unforeseen circumstances on the day. If any such changes are made by TA Sport Stars this will entitle you to a refund or change of day agreed with Tom Austin.
7.0. Cancellation Policy
7.1. If You wish to cancel a booking up to 7 days before the date of the first day of Your Booking, TA Sport Stars will refund all monies for the dates you wish to cancel subject to the following:
7.1.1. If You have purchased a week of TA Sport Stars Camp, and You only wish to use selected days, Your booking charges will be recalculated based on the day rate applicable at the time of the change and any refund adjusted accordingly. With clubs if your child does not wish to attend before the start date we can issue a full refund however if this is past the first booking date unfortunately we will be unable to issue any refund.
7.1.2. Any Bookings paid for by childcare vouchers cannot be refunded due to HMRC regulations relating to childcare vouchers. Instead, refunds will be held as credits in your TA Sport Stars Camps account for use against future bookings.
7.1.3. Please allow 7-10 working days for TA Sport Stars to process refunds.
7.2. If You cancel less than 7 days before the first start date as detailed in of Your Booking You will not be entitled to a refund, but TA Sport Stars may (at its discretion) place a credit in your Sport Camps account for use against future bookings or a follow on booking procedure.
7.3 TA Sport Stars reserve the right to cancel sessions in advance due to low registration numbers, forecast adverse weather conditions or any other unforeseen circumstances. If this does arise, we will offer alternative arrangements that might include an alternative activity, date or venue, or of course refund.
8.0. Promotional Material and Advertisement
8.1. All information set out in the Promotional Material is correct at the time of printing. However, changes may occur. If this does happen TA Sport Stars will use reasonable endeavours to advise You of any changes as soon as possible. Any changes will be detailed on the Website and Social media pages.
8.2. Please note that not every activity pictured on the Website or Promotional Material is available at every venue or Holiday Period.
8.3. By agreeing to allow TA Sport Stars permission of photographs for advertising purposes we will use this on various social media sites including Facebook, Twitter and Instagram. We will also use these on flyers and banners distributed in Oxfordshire.
9.0. Important Information
9.1. It is vitally important that when You make Your Booking, You provide us with full and accurate information about the child(ren) for whom You are making the Booking.
9.2. Any information You provide must include full details of any medical requirements, physical or behavioural matters, special needs and any other additional needs.
9.3. If You do not provide us with full and accurate information then TA Sport Stars reserve the right to exclude the child from any part of the Sport Camp or club they are attending. If this is deemed necessary, then no refund will be given by TA Sport Stars unless agreed otherwise between the Parties.
9.4. When You drop off a child at their first Sports Camp session You must let TA Sport Stars know if there have been any changes in the child’s medical status since You provided information as part of Your Booking. This is the same if attending club, parents/carers must inform TOM AUSTIN of any changes via telephone call or email.
9.5. Where a child requires regular medication, or emergency response medication such as an epi-pen or inhaler, You will be required to fill in and sign a medical form when You drop off the child at their first Sports Camp and club session or via our online form.
9.6. If there are any changes in a child(ren)’s health or medical condition during their attendance at a Sport Camp or club, You must inform TA Sport Stars immediately so the relevant accommodations can be made or appropriate action taken.
9.7. Important information to note is that every child should have shin pads as again failure to do so can result in your child missing out on exciting activities.
10.0. Personal Individual Property
10.1. Neither TA Sport Stars nor any of its staff, nor persons involved with or related to TA Sport Stars accept liability for any losses or damage to personal belongings.
10.2. The carrying and use of mobile telephones, tablets, games consoles and social media by attendees are strictly prohibited at TA Sport Stars. If a child is found to be carrying such items TA Sport Stars reserve the right to confiscate it until the end of the session (Home time).
11.0. Complaints system
11.1. TA Sport Stars complaints procedure is simple, we ask you to contact us via information on the website with anything you would like to uptake with us.
11.2. If You do have any concerns, please speak to a member of staff at the Camp Venue who will attempt to resolve the matter for You. Alternatively, please contact TA Sport Stars office direct on the contact details given on the Website or Promotional Material to discuss Your concerns.
12.1. TA Sport Stars will use reasonable endeavours to avoid injuries being suffered by those attending Sport Camps and clubs plus ALL services delivered. However, due to the nature of some of the activities undertaken by attendees there is an inherent risk of injury for those participating in TA Sport Stars Camps and clubs, plus all services delivered.
12.2. By making a Booking and payment You confirm that you are the parent/carer or guardian of the child(ren) who are the subject of the Booking and have custody and control of them and you confirm that you have read and accept all of our Terms and Conditions.
12.3. Nothing in these Terms will:
12.3.1. limit or exclude the liability of a party for death or personal injury resulting from negligence
12.3.2. limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;
12.3.3. limit any liability of a party in any way that is not permitted under applicable law; or
12.3.4. exclude any liability of a party that may not be excluded under applicable law.
13.0. Discounts and Offers
For the purpose of this clause 13, the following words shall have the following meanings:
13.1.1. “Multiple Days Discount” will be shown on the TA Sport Stars website and upon booking
13.1.2. “Early Bird” means a discounted daily rate for booking an Sports Camp in advance as detailed on the Website and in any Promotional Material;
13.1.3. “Sibling Discount” means the Brothers/Sisters scheme operated by TA Sport Stars as detailed on the Website and in any Promotional Material. You may only use this after booking your first child on to Sports Camp
13.2. Multiple Days Discount
This is included until a certain date and then normal prices will resume
13.3. Early Bird
13.3.1. Early Bird rates are valid until a specified date shown on website
13.3.2. If a Booking is made after this time, the Standard Rate will be payable.
14.0. Free Days
14.1. If TA Sport Stars award you with a FREE DAY this may only be used within the given time frame advertised.
14.2. Any free days awarded cannot be used more than once and are non-transferable.
14.3. Where TA Sport Stars award You an open day promotional code this is for one single day only on a Sports Camp and standard day of 9AM-4PM.
14.4. The FREE DAY can ONLY be used for a specific time/date.
14.5. The FREE DAY can NOT be passed on to another child.
14.6. A Booking using a FREE DAY voucher can be used in advance of camp taking place.
15.1. If TA Sport Stars award You a discount voucher this cannot be used more than once and is non-transferable and cannot be used past the stipulated expiry date.
15.2. The use of discount voucher is subject to approval by TA Sport Stars. Until such approval has been given, any Booking made using a voucher will remain unconfirmed. Please contact Tom Austin to confirm.
15.3. You may only use one discount voucher with any transaction with TA Sport Stars.
15.4. TA Sport Stars reserve the right to reject a discount voucher if it reasonably believes that it has been falsely or incorrectly used.
15.5. Discount Vouchers cannot be used in conjunction with any other voucher or promotional code.
16.0. Sibling Discount
16.1. If Your Booking includes more than one child and those children are siblings, TA Sport Stars have a “Sibling discount” payment option at a reduced rate.
16.2. To qualify for sibling discount the children must all be booked onto Sport Camps at the same time and You must have parental responsibility at the time that the children are booked onto a TA Sport Stars Camp(s).
16.3. TA Sport Stars reserve the right to remove a sibling discount from a booking where TA Sport Stars reasonably believe it has been misused.
17.0. Loyalty Scheme
17.1. TA Sport Stars award loyalty so will offer discount which will be advertised via the website
17.2. Any discount available to You can only be used by You and is non-transferable.
17.3. In the event that TA Sport Stars withdraw or suspends the Loyalty Scheme no monies will be owed by TA Sport Stars to You for rewards not redeemed.
17.4. TA Sport Stars reserve the right to cancel the Loyalty scheme at any given point when deemed necessary.
18.0. General Information
18.1. Measures, TA Sport Stars shall have any liability under or be deemed to be in breach of these Terms for any delays or failures in performance of Sport Camps or any other services related to them which result from circumstances beyond the reasonable control of TA Sport Stars.
18.2. Alteration/Variation, TA Sport Stars reserve the right to vary the Terms at any time. Details of any variation will be set out on the Website.
18.3. Waiver, No failure or delay by TA Sport Stars in exercising any right, power or privilege under these Terms shall impair the same or function as a waiver of the same nor shall any single or limited exercise of any right, power or privilege preclude any further exercise of the same or the exercise of any other right, power or privilege. The rights and remedies provided in these Terms are cumulative and not restricted of any rights and remedies provided by law.
18.4. Severance, If any provision of these Terms is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from the Terms and rendered ineffective as far as possible without adapting the remaining provisions of the Contract, and shall not in any way affect any other circumstances of or the validity or enforcement of the Contract.
18.5. Validity, If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and the balance of the provision in question shall not be affected thereby.
18.6. Law and jurisdiction, The validity, construction and implementation of these Terms shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts to which the Parties submit.
18.7. Third parties, for the purposes of the Contracts (Rights of Third Parties) Act 1999 and notwithstanding any other provision of the Terms, the Terms are not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.
19.0. Covid-19 Protocol and Procedures
19.1. When delivering Sports Camp, clubs and all other services within TA Sport Stars we will abide Government guidelines and have health and safety measures in place to prevent the spread of coronavirus.
19.2. Camp protocol will be available to parents, carers and guardians when booking their child with TA Sport Stars.
19.3. In the event of symptoms occurring when in the care of TA Sport Stars parents, carers and guardians will be informed straight away.
19.4. If there is reason for TA Sport Stars to close due to Covid-19, we will stop with immediate effect as health and well-being is the number one priority.
Terms and Conditions last updated – 10/06/2020